Senior Benefit Assistance LLC is committed to ensuring that our website is accessible to people with disabilities and easy to use for the seniors we serve. We believe everyone should be able to find clear Medicare information and reach a licensed advisor, regardless of ability or the technology they use.
Our Commitment
We treat accessibility as an ongoing responsibility. As we add pages and features, we work to keep the site usable with a keyboard, readable at larger text sizes, and compatible with assistive technologies such as screen readers.
Standards We Aim For
We use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a practical target. These are internationally recognized guidelines for making web content more accessible. Accessibility is a continual process, and we may not meet every criterion on every page at all times, but we work steadily toward that goal.
What We Do
- Use clear, semantic HTML structure so headings and links make sense to screen readers.
- Provide descriptive text for meaningful images.
- Aim for readable color contrast and text that can be enlarged without breaking the layout.
- Support keyboard navigation for links, buttons, and forms.
- Keep phone contact prominent so help is always one call away.
Known Limitations
Some content provided by third parties (for example, embedded forms, maps, or videos) may not be fully accessible, and we do not always control those tools. Where a third-party tool creates a barrier, we will do our best to provide the same information or service another way. If you run into a problem, please tell us.
Need Help Right Now?
If any part of this website is hard to use, you do not have to struggle with it. Call a licensed Medicare advisor and we will help you directly.
Call 1-866-340-3441Get Help or Request an Accommodation
If you have trouble accessing any part of this site, or you would like information in a different format, please reach out. Call 1-866-340-3441 (TTY 711), or use our contact page. A licensed advisor can walk you through anything on the site and answer your Medicare questions at no cost.
Give Us Feedback
We welcome your feedback on the accessibility of seniorbenefitassistance.com. If you encounter a barrier or have a suggestion, please contact us or call 1-866-340-3441. Let us know the page and what happened, and we will work to fix it.