Agency profile: Senior Benefit Assistance
Free help to compare Medicare plans, keep your doctors, and know your costs, at no cost to you. This page lists the facts that 211 helplines, community partners and caregivers need about our service.
Last verified: November 9, 2026. Machine-readable version: Open Referral (HSDS 3.2) data file.
Our service
Medicare Education, Benefits Guidance, and Enrollment. One free program for people with Medicare and their caregivers.
- Education and guidance: how Medicare works, enrollment periods and deadlines, checking eligibility for extra benefits, and help understanding notices, plan changes and coverage problems.
- Plan comparison and enrollment: one-on-one help comparing Medicare Advantage, Medicare Supplement (Medigap), Part D drug plans and Special Needs Plans in your area. We check that your doctors and prescriptions are covered before any enrollment and help with the paperwork, then follow up year-round.
- Application help: screening and help applying for Medicaid, Extra Help (the Part D Low-Income Subsidy), state pharmaceutical assistance programs and manufacturer patient assistance programs, with follow-up until a decision.
- Wraparound help: finding resources through the Area Agency on Aging in your county, and help with food, utilities, rent and other needs.
Service facts
- Cost
- Free to you. We are paid by insurance companies when an enrollment occurs, and we tell every caller this.
- Who can use it
- Anyone with Medicare or about to get Medicare (for example, turning 65), and their caregivers, regardless of income or health status. Our focus is people with limited income and people managing chronic conditions. Adults only.
- How to reach us
- Call 1-866-340-3441 (TTY 711), use the live chat on this website, or ask for an in-home visit. Office line: 954-710-6694. Email: [email protected].
- Where we serve
- All 67 Florida counties by phone and online. In person at your home, or at a public place, within 50 miles of Fort Lauderdale (ZIP 33305). We have no walk-in office.
- Hours
- During the Annual Enrollment Period (October 15 to December 7) and the Medicare Advantage Open Enrollment Period (January 1 to March 31): Monday to Saturday 8 AM to 9 PM, Sunday 10 AM to 5 PM, Eastern Time. Help is available year-round. Website resources are available any time.
- Languages
- English.
- What to bring
- Nothing to get guidance. You need your Medicare card to enroll in a health plan. Programs such as Medicaid or Extra Help may ask for other documents, which vary by program.
- Accessibility
- TTY 711 on our toll-free line. If you cannot use any part of this website, call us and we will help by phone.
- Licenses
- Florida Insurance Agency License L137772 (Senior Benefit Assistance LLC, dba Senior Benefit Assistance Insurance Agency). Agency National Producer Number 22320671. Individual agents are licensed in the states where they do business.
- Organization
- Senior Benefit Assistance LLC, a Florida limited liability company formed in October 2023 (Florida Division of Corporations document L23000481154). For-profit. Not affiliated with Medicare or any government agency.
- Mailing address
- 1126 S Federal Hwy #1168, Fort Lauderdale, FL 33316 (mail only).
For every plan in your area, including plans we do not offer, visit Medicare.gov or call 1-800-MEDICARE (1-800-633-4227, TTY 1-877-486-2048).