Florida Medicare help directory
Free places to get Medicare help in Florida, and what each one does. Save this page or print it.
Numbers checked: November 11, 2026.
Medicare and Social Security
- 1-800-MEDICARE
- 1-800-633-4227, TTY 1-877-486-2048. Open 24 hours. Your Medicare questions, claims, and some special enrollment requests.
- Social Security
- 1-800-772-1213, TTY 1-800-325-0778. Sign up for Medicare Parts A and B, replace a Medicare card, apply for Extra Help.
Free, unbiased counseling
- Florida SHINE
- Free one-on-one Medicare counseling from trained volunteers, from the Florida Department of Elder Affairs. Call the Elder Helpline, 1-800-963-5337 (1-800-96-ELDER), and ask for SHINE.
- Medicare Rights Center
- National nonprofit helpline, 800-333-4114.
Local services in Broward County
- Aging and Disability Resource Center of Broward County
- Helpline 954-745-9779. 5300 Hiatus Road, Sunrise, FL 33351. Meals, rides, in-home help and caregiver support for people 60 and older and adults with disabilities.
- 211 Broward
- Dial 211. Help finding food, housing, utilities and other community services.
- Outside Broward
- The Elder Helpline, 1-800-963-5337, connects you to your own county's center.
Help paying for health care and daily needs
- Florida Medicaid and food help (ACCESS Florida)
- Florida Department of Children and Families call center, 850-300-4323 (Florida Relay 711), weekdays. You can also apply online at MyACCESS.
- Extra Help with drug costs
- Apply through Social Security, 1-800-772-1213.
- Benefits screening
- Check your own eligibility with our help paying for Medicare tool, or with the National Council on Aging's free BenefitsCheckUp at benefitscheckup.org.
Fraud and abuse
- Senior Medicare Patrol
- Help spotting and reporting Medicare fraud and billing errors. National line 1-877-808-2468 connects you to Florida's program.
- Florida Elder Abuse Hotline
- 1-800-962-2873 (1-800-96-ABUSE), 24 hours, from the Florida Department of Children and Families. In an emergency, call 911.
- Full reporting list
- See our fraud protection center.
Want one person to help you through it?
We are free too. We compare plans, check your doctors and drugs, and help you apply for programs, then follow up year-round. See how we help.
Call 1-866-340-3441 Pick a time (opens in a new tab)
Sources: Centers for Medicare & Medicaid Services; Florida Department of Elder Affairs; Senior Medicare Patrol National Resource Center and Administration for Community Living (June 2026); Aging and Disability Resource Center of Broward County; Florida Department of Children and Families; Social Security Administration; Medicare Rights Center.